Skip to main content

At Cox, you don't just have a job, but the opportunity to grow and advance across many dynamic industries.

Cox Internal Job Search

Not a Cox employee?
Visit the external career site.

Client Service Coordinator II

Job ID 1810990 Date posted 07/13/2018 Location: Tolleson, Arizona Apply


Job Description:
This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.
Job Responsibilities: 
  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met.   
  • Review and update condition report; approve and audit vehicle repair report.   
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value. 
  • Respond to customer inquiries relating to vehicles.  Provide quality service and assist in resolving problems. 
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.   
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. 
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.   
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.   
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. 
  • Actively participate in support of all safety activities aligned with Safety Excellence. 
  • Perform other duties as assigned by management.


  • High School Diploma or equivalent required. 
  • Prior experience in vehicle reconditioning, general auto body knowledge, etc. helpful. 
  • Valid Driver’s License and safe driving record required.   
  • Ability to drive vehicles with standard and automatic transmission.   
  • Satisfactory computer skills and the ability to utilize a portable terminal, brick, etc. preferred.   
  • Effective communication and organization skills required. 
  • Commitment to providing excellent customer service essential.

About Cox Automotive

Cox Automotive Inc. makes buying, selling and owning cars easier for everyone. The global company’s 34,000-plus team members and family of brands, including Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.  For more information about Cox Automotive, visit  

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Organization: Cox Automotive

Primary Location: US-AZ-Tolleson-201 N 83rd Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing

Recently Viewed Jobs

No Recently Viewed Jobs

Similar Jobs

  • vAuto Performance Manager Bridgeton, Missouri, Shakopee, Minnesota, Minneapolis, Minnesota, Maple Grove, Minnesota, Bloomington, Minnesota, Hollywood, Florida, West Palm Beach, Florida, Fort Myers, Florida, Jacksonville, Florida, Orlando, Florida, Destin, Florida, Boynton Beach, Florida, Palm Beach, Florida, Gainesville, Florida, Clearwater, Florida, Daytona Beach, Florida, Winter Garden, Florida, Ocala, Florida, Fort Walton Beach, Florida, Tampa, Florida, Lakeland, Florida, Pensacola, Florida, Norcross, Georgia, Macon, Georgia, Warner Robins, Georgia, College Park, Georgia, Atlanta, Georgia, Alpharetta, Georgia, Ketchum, Idaho, Rexburg, Idaho, Matteson, Illinois, Oakbrook Terrace, Illinois, Chicago, Illinois, Bolingbrook, Illinois, Aurora, Colorado, Longmont, Colorado, Fayetteville, Arkansas, Springdale, Arkansas, Berryville, Arkansas, Harrison, Arkansas, Bentonville, Arkansas, Rogers, Arkansas, Fort Smith, Arkansas, Little Rock, Arkansas, Santee, California, El Cajon, California, Rancho Santa Margarita, California, Fontana, California, Ontario, California, Fresno, California, Anaheim, California, Goleta, California, Brea, California, Lake Forest, California, Escondido, California, Chula Vista, California, Riverside, California, Rolling Hills Estates, California, San Diego, California, Oceanside, California, Los Angeles, California, Spring Valley, California, Laguna Niguel, California, Santa Monica, California, Santa Barbara, California, Redwood City, California, Hayward, California, San Clemente, California, Aliso Viejo, California, San Francisco, California, Manhattan Beach, California, Foothill Ranch, California, Sacramento, California, Torrance, California, California, Great Falls, Montana, Elkridge, Maryland, Boston, Massachusetts, Dedham, Massachusetts, North Dighton, Massachusetts, North Dartmouth, Massachusetts, Gilbert, Arizona, Tolleson, Arizona, Avondale, Arizona, Flagstaff, Arizona, Casa Grande, Arizona, Surprise, Arizona, Phoenix, Arizona, Mesa, Arizona, Sierra Vista, Arizona, Tempe, Arizona, Chandler, Arizona, Scottsdale, Arizona, Douglas, Arizona, Wickenburg, Arizona, Glendale, Arizona, Tucson, Arizona, Omaha, Nebraska, Papillion, Nebraska, North Las Vegas, Nevada, Las Vegas, Nevada, Henderson, Nevada, Nashua, New Hampshire, Amherst, New Hampshire, Albuquerque, New Mexico, Clifton Park, New York, East Greenbush, New York, Dodge City, Kansas, Newton, Kansas, Junction City, Kansas, Iola, Kansas, Arkansas City, Kansas, McPherson, Kansas, El Dorado, Kansas, Garden City, Kansas, Derby, Kansas, Overland Park, Kansas, Topeka, Kansas, Pratt, Kansas, Hutchinson, Kansas, Mission, Kansas, Salina, Kansas, Pittsburg, Kansas, Great Bend, Kansas, Manhattan, Kansas, Wichita, Kansas, Lyons, Kansas, Portland, Oregon, Philadelphia, Pennsylvania, Exton, Pennsylvania, Hatfield, Pennsylvania, Grantville, Pennsylvania, Cranberry Township, Pennsylvania, Manheim, Pennsylvania, Wayne, Pennsylvania, Pittsburgh, Pennsylvania, Morgantown, Pennsylvania, Hamilton, Ohio, Grove City, Ohio, Franklin, Ohio, Columbus, Ohio, Fairview Park, Ohio, Dayton, Ohio, Parma, Ohio, Ohio, Springfield, Ohio, Cleveland, Ohio, Hudson, Ohio, Wilmington, Ohio, Trenton, Ohio, Lincoln, Rhode Island, Middletown, Rhode Island, Cranston, Rhode Island, Pawtucket, Rhode Island, Warwick, Rhode Island, East Providence, Rhode Island, Providence, Rhode Island, Smithfield, Rhode Island, South Kingstown, Rhode Island, West Warwick, Rhode Island, Kent, Washington, Seattle, Washington, Nashville, Tennessee, Caledonia, Wisconsin, Irving, Texas, San Antonio, Texas, Houston, Texas, Euless, Texas, Lubbock, Texas, Temple, Texas, Austin, Texas, Dallas, Texas, Burlington, Vermont, Clarksville, Indiana, Carmel, Indiana, Fort Wayne, Indiana, Woods Cross, Utah, South Jordan, Utah, West Bountiful, Utah, Sandy City, Utah, Council Bluffs, Iowa, New York, New York, Des Moines, Iowa, Kansas City, Missouri, Springfield, Missouri, Lee's Summit, Missouri

Sign up for Job Alerts

Create your Job AlertSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert. *These fields are required.

  • Client and Customer Service, Tolleson, Arizona, United StatesRemove

Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. EEO is the Law Notice

E-Verify Cox in the E-verify program. Link to e-verify poster.
Right to work in English and Spanish


x is the only official website for employment opportunities with Cox Enterprises and its affiliates. Applications for employment on any other website will not be considered. Cox does not hold online interviews on social media sites such as Google hangouts. If you have been requested to apply for an employment opportunity other than through, or, if you have sought out career opportunities with Cox and found a different website in your search, you should NOT submit your application, nor should you provide any personal identifying information such as a social security number, birth certificate, financial institution information, driver’s license number or passport information.